FAQ’s

FREQUENTLY ASKED QUESTIONS

HOW DO I ORDER PUNCH® COFFEE?
Personal shoppers can order online at the PUNCH® COFFEE SHOP. If you have a Corporate or Wholesale Order  or Inquiry, please email sales@punchcoffee.com with the nature of your inquiry.

WHAT IS THE MINIMUM QUANTITY I CAN ORDER?
There is no minimum order requirement, however the cost of shipping, particularly for International customers, is more cost-effective when several items are purchased.

WHAT METHOD OF PAYMENT DO YOU ACCEPT?
Payment will be taken at the time of ordering and no deliveries will be despatched unless payment is received in full.  We accept the following methods of payment for online purchases:

  • Mastercard
  • Visa
  • Paypal eCheque

WHEN WILL MY ORDER BE SENT?
We will process your order within two days from the receipt and payment of your order to the physical address you have provided. You will be contacted if there is any reason your order will be delayed. Please see Shipping for Australian and International delivery times. 

CAN I ORDER PUNCH® FROM ANYWHERE IN THE WORLD?
Yes, you can order online from the PUNCH® SHOP, as long as the customs restrictions in your country allow the entry of our products.

WHAT HAPPENS IF I’M NOT SATISFIED?
Please see the Terms and Conditions section of this website for more information.

WHAT IS CAFFEINE?
Caffeine is a naturally occurring substance found in seeds, fruit or leaves in more than 60 species of plants, such as coffee, tea, cola nuts, cocoa beans.

HOW MUCH CAFFEINE IS IN COFFEE?
The amount of caffeine in a cup of coffee may vary due to serving size, brewing method; variety of plant, brands, etc. There is about 100- 200 milligrams of caffeine in a regular drip 8oz.cup of coffee. Decaf. has about 2-4 mg. Espresso has 75-100 millagrams of caffeine one serving (1.5-2oz) . An 8oz. cup of tea can contain anywhere from 25-110 milligrams of caffeine. Instant tea has about 20-30mgs. A cup of espresso (approx. 1 ½ oz.) has about as much caffeine as a cup of coffee. Caffeine in espresso per millilitre is higher than a regular cup of drip coffee.